Transforming organizational performance through e-procurement
Keywords:
E-procurement, Organizational performance, Supply chain management, Web-based procurement, Operational performance, Supply chain sustainability, Managerial commitment, SustainabilityAbstract
Procurement, a vital organizational process, involves acquiring goods and services to support operational activities such as planning, purchasing, storage, and shipping. E-procurement, a web-based communication system, has revolutionized procurement operations by streamlining processes, enhancing transparency, and reducing costs. E-procurement encompasses e-sourcing, e-ordering, and e-payment activities, facilitating efficiency and fostering stronger supplier relationships. While it offers numerous benefits, including improved organizational performance, customer satisfaction, and environmental sustainability, challenges remain, particularly in developing countries, where technological infrastructure and management support are critical hurdles. This study investigates the impact of e-procurement on organizational performance, emphasizing key variables like managerial commitment, data quality, and stakeholder engagement. Using IBM SPSS as a quantitative methodology, the research reveals that successful adoption of e-procurement optimizes resource utilization and transforms supply chain operations, making them more competitive and sustainable. These findings provide valuable insights for organizations aiming to implement e-procurement and enhance operational efficiency.
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