A nexus between human capital management and lean supply chain in an organization
Keywords:
Human capital, Lean supply chain, Supply chain management, SPSS, Regression analysisAbstract
This study investigates the impact of key human resource management (HRM) practices—learning and development, recruitment and selection, and performance management—on the lean supply chain performance of organizations. A sample size of 100 participants was selected using a simple random sampling technique, targeting individuals with direct experience in both HR and supply chain management. Data were analyzed using SPSS software, applying regression analysis to examine the relationships between variables. The findings provide insights into how HCM contributes to optimizing supply chain performance, offering practical implications for organizations striving for lean supply chain success. The findings confirm the positive influence of these HRM practices on supply chain efficiency and effectiveness. Learning and development (L&D) emerged as critical for fostering continuous improvement and waste reduction in lean supply chains, equipping employees with the necessary skills to support operational excellence. Recruitment and selection were shown to play a fundamental role in hiring individuals aligned with lean principles such as waste minimization and process efficiency. Performance management further contributed by aligning employee performance with lean objectives, ensuring continuous progress in supply chain performance. The study emphasizes the need for strategic integration of HRM practices into lean supply chain initiatives for sustained organizational competitiveness. Limitations include a small sample size, highlighting the need for future research to expand the respondent pool and explore additional organizational development tools to better define the connection between human capital management and lean supply chains.
References
Abu Nimeh, H., Abdallah, A. B., & Sweis, R. (2018). Lean supply chain management practices and performance: Empirical evidence from manufacturing companies. International Journal of Supply Chain Management, 7(1), 1–15. https://ijis-scm.bsne.ch/ojs.excelingtech.co.uk/index.php/IJSCM/article/view/1844/0.html
Acikgoz, Y. (2019). Employee recruitment and job search: Towards a multi-level integration. Human Resource Management Review, 29(1), 1–13. https://doi.org/10.1016/j.hrmr.2018.02.009
Akhtar, N., Khan, R. A., & Mujtaba, B. G. (2013). Exploring and Measuring Organizational Learning Capability and Competitive Advantage of Petroleum Industry Firms. International Business and Ma, 6(1). https://www.academia.edu/download/54907135/3253-5337-1-SM.pdf
Albhirat, M. M., Rashid, A., Rasheed, R., Rasool, S., Zulkiffli, S. N. A., Zia-Ul-Haq, H. M., & Mohammad, A. M. (2024). The PRISMA Statement in Enviropreneurship Study: A Systematic Literature and a Research Agenda. Cleaner Engineering and Technology, 18(2024), 100721. https://doi.org/10.1016/j.clet.2024.100721
Al-Ghwayeen, W. S., & Abdallah, A. B. (2018). Green supply chain management and export performance: The mediating role of environmental performance. Journal of Manufacturing Technology Management, 29(7), 1233–1252. https://doi.org/10.1108/jmtm-03-2018-0079
Al-Romeedy, B. S. (2019). Green human resource management in Egyptian travel agencies: constraints of implementation and requirements for success. Journal of Human Resources in Hospitality & Tourism, 18(4), 529–548. https://doi.org/10.1080/15332845.2019.1626969
Amirah, N. A., Him, N. K, Rashid, A., Rasheed, R., Zaliha, T. N., & Afthahnoon, A. (2024). Fostering a Safety Culture in Manufacturing Industry through Safety Behavior: A Structural Equation Modelling Approach. Journal of Safety and Sustainability, In press. https://doi.org/10.1016/j.jsasus.2024.03.001
Armstrong, J. S. (2006). Findings from evidence-based forecasting: Methods for reducing forecast error. International Journal of Forecasting, 22(3), 583–598. https://doi.org/10.1016/j.ijforecast.2006.04.006
Arulrajah, A., Kua, T.-A., Suksiripattanapong, C., Horpibulsuk, S., & Shen, J. S. (2017). Compressive strength and microstructural properties of spent coffee grounds-bagasse ash based geopolymers with slag supplements. Journal of Cleaner Production, 162, 1491–1501. https://doi.org/10.1016/j.jclepro.2017.06.171
Awan, S. H., Habib, N., Shoaib Akhtar, C., & Naveed, S. (2020). Effectiveness of performance management system for employee performance through engagement. SAGE Open, 10(4), 215824402096938. https://doi.org/10.1177/2158244020969383
Barnes, J., & Liao, Y. (2012). The effect of individual, network, and collaborative competencies on the supply chain management system. International Journal of Production Economics, 140(2), 888–899. https://doi.org/10.1016/j.ijpe.2012.07.010
Basaka, A. (2017). A study on the selection criteria of different hotels of Delhi NCR in accordance to the HR policies and market trends. International Journal of Social Sciences and Humanities, 1(1), 24–32. https://doi.org/10.21744/ijssh.v1i1.13
Bell, B. S., Tannenbaum, S. I., Ford, J. K., Noe, R. A., & Kraiger, K. (2017). 100 years of training and development research: What we know and where we should go. The Journal of Applied Psychology, 102(3), 305–323. https://doi.org/10.1037/apl0000142
Bhatnagar, R., & Teo, C.-C. (2009). Role of logistics in enhancing competitive advantage: A value chain framework for global supply chains. International Journal of Physical Distribution & Logistics Management, 39(3), 202–226. https://doi.org/10.1108/09600030910951700
Campion, M. C., Campion, E. D., & Campion, M. A. (2019). Using practice employment tests to improve recruitment and personnel selection outcomes for organizations and job seekers. The Journal of Applied Psychology, 104(9), 1089–1102. https://doi.org/10.1037/apl0000401
Collings, D. G., & Mellahi, K. (2009). Strategic talent management: A review and research agenda. Human Resource Management Review, 19(4), 304–313. https://doi.org/10.1016/j.hrmr.2009.04.001
Denisi, A. S. (2000). Performance appraisal and performance management: A multilevel analysis. In K. J. W. J. Klein S (Ed.), Multilevel Theory, Research, and Methods in Organizations: Foundations, Extensions, and New Directions. Jossey-Bass* (pp. 121–156).
Dewettinck, K. (2008). Employee performance management systems in organizations: A review of the literature and research agenda. *International Journal of Management Reviews, 10(1), 39–49.
Dewettinck, K., & Van Dijk, H. (2013). Linking performance management system characteristics to performance management effectiveness: A mixed methods approach. *International Journal of Human Resource Management, 24(3), 467–490.
Dubey, R., Wamba, S. F., Gunasekaran, A., Akter, S., Ren, S. J.-F., & Childe, S. J. (2017). Big data analytics and firm performance: Effects of dynamic capabilities. Journal of Business Research, 70, 356–365. https://doi.org/10.1016/j.jbusres.2016.08.009
Gamage, D., Palihawadana, P., Mach, O., Weldon, W. C., Oberste, S. M., & Sutter, R. W. (2015). Achieving high seroprevalence against polioviruses in Sri Lanka-Results from a serological survey, 2014. Journal of Epidemiology and Global Health, 5(S1), S67. https://doi.org/10.1016/j.jegh.2015.06.004
Gammelgaard, B., & Larson, P. D. (2001). Logistics skills and competencies for supply chain management. Journal of Business Logistics, 22(2), 27–50. https://doi.org/10.1002/j.2158-1592.2001.tb00002.x
Glenn Richey, R., Jr, & Autry, C. W. (2009). Assessing interfirm collaboration/technology investment tradeoffs: The effects of technological readiness and organizational learning. International Journal of Logistics Management, 20(1), 30–56. https://doi.org/10.1108/09574090910954837
Gould-Williams, J., & Davies, F. (2005). Using social exchange theory to predict the effects of hrm practice on employee outcomes: An analysis of public sector workers. Public Management Review, 7(1), 1–24. https://doi.org/10.1080/1471903042000339392
Hamza, P. A., Othman, B. J., Gardi, B., Sorguli, S., Aziz, H. M., Ahmed, S. A., Sabir, B. Y., Ismael, N. B., Ali, B. J., & Anwar, G. (2021). Recruitment and selection: The relationship between recruitment and selection with organizational performance. International Journal of Engineering Business and Management, 5(3), 1–13. https://doi.org/10.22161/ijebm.5.3.1
Harvey, B. P., Gwynn-Jones, D., & Moore, P. J. (2013). Meta‐analysis reveals complex marine biological responses to the interactive effects of ocean acidification and warming. Ecology and Evolution, 3(4), 1016–1030. https://doi.org/10.1002/ece3.516
Hashmi, A. R., & Mohd, A. T. (2020). The effect of disruptive factors on inventory control as a mediator and organizational performance in health department of Punjab, Pakistan. International Journal of Sustainable Development & World Policy, 9(2), 122-134. https://doi.org/10.18488/journal.26.2020.92.122.134
Hashmi, A. R., Amirah, N. A., & Yusof, Y. (2020b). Mediating effect of integrated systems on the relationship between supply chain management practices and public healthcare performance: Structural Equation Modeling. International Journal of Management and Sustainability, 9(3), 148-160. https://doi.org/10.18488/journal.11.2020.93.148.160
Hashmi, A. R., Amirah, N. A., & Yusof, Y. (2021b). Organizational performance with disruptive factors and inventory control as a mediator in public healthcare of Punjab, Pakistan. Management Science Letters, 11(1), 77-86. https://doi.org/10.5267/j.msl.2020.8.028
Hashmi, A. R., Amirah, N. A., Yusof, Y., & Zaliha, T. N. (2020a). Exploring the dimensions using exploratory factor analysis of disruptive factors and inventory control. The Economics and Finance Letters, 7(2), 247-254. https://doi.org/10.18488/journal.29.2020.72.247.254
Hashmi, A. R., Amirah, N. A., Yusof, Y., & Zaliha, T. N. (2021a). Mediation of inventory control practices in proficiency and organizational performance: State-funded hospital perspective. Uncertain Supply Chain Management, 9(1), 89-98. https://doi.org/10.5267/j.uscm.2020.11.006
Ichniowski, C., & Shaw, K. (1999). The effects of human resource management systems on economic performance: An international comparison of US and Japanese plants. *Management Science, 45(5), 704–721.
Jyothibabu, C., Farooq, A., & Bhusan Pradhan, B. (2010). An integrated scale for measuring an organizational learning system. Learning Organization, 17(4), 303–327. https://doi.org/10.1108/09696471011043081
Katou, A. A., & Budhwar, P. S. (2006). Human resource management systems and organizational performance: a test of a mediating model in the Greek manufacturing context. The International Journal of Human Resource Management, 17(7), 1223–1253. https://doi.org/10.1080/09585190600756525
Khan, S. K., Rashid. A., Benhamed, A., Rasheed, R., & Huma, Z. (2023b). Effect of leadership styles on employee performance by considering psychological capital as mediator: evidence from airlines industry in emerging economy. World Journal of Entrepreneurship, Management and Sustainable Development, 18(6), 799-818. https://doi.org/10.47556/J.WJEMSD.18.6.2022.7
Khan, S., Rashid, A., Rasheed, R., & Amirah, N. A. (2023a). Designing a knowledge-based system (KBS) to study consumer purchase intention: the impact of digital influencers in Pakistan. Kybernetes, 52(5), 1720-1744. https://doi.org/10.1108/K-06-2021-0497
Kiessling, T., & Harvey, M. (2005). Strategic global human resource management research in the twenty-first century: an endorsement of the mixed-method research methodology. The International Journal of Human Resource Management, 16(1), 22–45. https://doi.org/10.1080/0958519042000295939
Lengnick-Hall, M. L., Lengnick-Hall, C. A., & Rigsbee, C. M. (2013). Strategic human resource management and supply chain orientation. Human Resource Management Review, 23(4), 366–377. https://doi.org/10.1016/j.hrmr.2012.07.002
Lu, W., & Rosenthal, D. S. (2018). Oncology acupuncture for chronic pain in cancer survivors. Hematology/Oncology Clinics of North America, 32(3), 519–533. https://doi.org/10.1016/j.hoc.2018.01.009
Mahmood, S. S., Fradley, M. G., Cohen, J. V., Nohria, A., Reynolds, K. L., Heinzerling, L. M., Sullivan, R. J., Damrongwatanasuk, R., Chen, C. L., Gupta, D., Kirchberger, M. C., Awadalla, M., Hassan, M. Z. O., Moslehi, J. J., Shah, S. P., Ganatra, S., Thavendiranathan, P., Lawrence, D. P., Groarke, J. D., & Neilan, T. G. (2018). Myocarditis in patients treated with immune checkpoint inhibitors. Journal of the American College of Cardiology, 71(16), 1755–1764. https://doi.org/10.1016/j.jacc.2018.02.037
Marodin, G. A., Tortorella, G. L., Frank, A. G., & Godinho Filho, M. (2017). The moderating effect of Lean supply chain management on the impact of Lean shop floor practices on quality and inventory. Supply Chain Management: An International Journal, 22(6), 473–485. https://doi.org/10.1108/scm-10-2016-0350
Murphy, P., & Poist, R. F. (2007). Skill requirements of senior‐level logisticians: a longitudinal assessment. Supply Chain Management: An International Journal, 12(6), 423–431. https://doi.org/10.1108/13598540710826353
Myers, K. K., & McPhee, R. D. (2006). Influences on member assimilation in workgroups in high-reliability organizations: A multilevel analysis. Human Communication Research, 32(4), 440–468. https://doi.org/10.1111/j.1468-2958.2006.00283.x
Rasheed, R., & Rashid, R. (2023). Role of service quality factors in word of mouth through student satisfaction. Kybernetes, 53(9), 2854-2870. http://dx.doi.org/10.1108/k-01-2023-0119
Rasheed, R., Rashid, A., & Ngah, A. H. (2024b). Role of Leadership Styles to Foster Innovative Capabilities and Green Purchasing. Journal of Global Operations and Strategic Sourcing, In press. https://doi.org/10.1108/JGOSS-05-2023-0047
Rasheed, R., Rashid, A., Amirah, N. A., & Hashmi, R. (2024a). Integrating Environmental and Entrepreneurship Advocacy into Enviropreneurship through Green Supply Chain Management, Waste Management, and Green Innovation: A Study on SMEs of US. Cleaner Engineering and Technology, 21(2024), 1-11. https://doi.org/10.1016/j.clet.2024.100768
Rashid, A. & Rasheed, R. (2022). A Paradigm for Measuring Sustainable Performance Through Big Data Analytics–Artificial Intelligence in Manufacturing Firms. Available at SSRN 4087758. https://doi.org/10.2139/ssrn.4087758
Rashid, A., & Rasheed, R. (2023). Mediation of Inventory Management in the Relationship between Knowledge and Firm Performance. SAGE Open, 13(2), 1-11. https://doi.org/10.1177/21582440231164593
Rashid, A., & Rasheed, R. (2024). Logistics Service Quality and Product Satisfaction in E-Commerce. SAGE Open, 14(1), 1-12. https://doi.org/10.1177/21582440231224250
Rashid, A., Ali, S. B., Rasheed, R., Amirah, N. A., & Ngah, A. H. (2022a). A paradigm of blockchain and supply chain performance: a mediated model using structural equation modeling. Kybernetes, 52(12), 6163-6178. https://doi.org/10.1108/K-04-2022-0543
Rashid, A., Amirah, N. A., Yusof, Y., & Mohd, A. T. (2020). Analysis of demographic factors on perceptions of inventory managers towards healthcare performance. The Economics and Finance Letters, 7(2), 289-294. https://doi.org/10.18488/journal.29.2020.72.289.294
Rashid, A., Baloch, N., Rasheed, R., & Ngah, A. H. (2024f). Big Data Analytics-Artificial Intelligence and Sustainable Performance through Green Supply Chain Practices in Manufacturing Firms of a Developing Country. Journal of Science and Technology Policy Management, In press, https://doi.org/10.1108/JSTPM-04-2023-0050
Rashid, A., Rasheed, R., & Amirah, N. A. (2023). Information technology and people involvement in organizational performance through supply chain collaboration. Journal of Science and Technology Policy Management, In press. https://doi.org/10.1108/JSTPM-12-2022-0217
Rashid, A., Rasheed, R., & Amirah, N. A., & Afthanorhan, A. (2022b). Disruptive factors and customer satisfaction at chain stores in Karachi, Pakistan. Journal of Distribution Science, 20(10), 93-103. https://doi.org/10.15722/jds.20.10.202210.93
Rashid, A., Rasheed, R., & Ngah, A. H. (2024h). Achieving Sustainability through Multifaceted Green Functions in Manufacturing. Journal of Global Operations and Strategic Sourcing, 17(2), 402-428. https://doi.org/10.1108/JGOSS-06-2023-0054
Rashid, A., Rasheed, R., Albhirat, M. M., & Amirah, N. A. (2024d). Conservation of Resources for Sustainable Performance in Tourism. Journal of Tourism Management Research, 11(1), 123-139. https://doi.org/10.18488/31.v11i1.3782
Rashid, A., Rasheed, R., Amirah, N. A., Yusof, Y., Khan, S., & Agha, A., A. (2021). A Quantitative Perspective of Systematic Research: Easy and Step-by-Step Initial Guidelines. Turkish Online Journal of Qualitative Inquiry, 12(9), 2874-2883. https://www.tojqi.net/index.php/journal/article/view/6159/4387
Rashid, A., Rasheed, R., Ngah, A. H., & Amirah, N. A. (2024g). Unleashing the Power of Cloud Adoption and Artificial Intelligence in Optimizing Resilience and Sustainable Manufacturing Supply Chain in the USA. Journal of Manufacturing Technology Management, In press. https://doi.org/10.1108/JMTM-02-2024-0080
Rashid, A., Rasheed, R., Ngah, A. H., & Marjerison, R. K. (2024c). A Nexus of Multiple Integrations and Business Performance through Supply Chain Agility and Supply Flexibility: A Dynamic Capability View. Journal of Science and Technology Policy Management, In press. https://doi.org/10.1108/JSTPM-08-2023-0124
Rashid, A., Rasheed, R., Ngah, A. H., Pradeepa Jayaratne, M. D. R., Rahi, S. & Tunio, M. N. (2024e). Role of Information Processing and Digital Supply Chain in Supply Chain Resilience through Supply Chain Risk Management. Journal of Global Operations and Strategic Sourcing, 17(2), 429-447. https://doi.org/10.1108/JGOSS-12-2023-0106
Rashid, A., Rasheed, R., Rahi, S., & Amirah, N. A. (2024a). Disruptive Factors of Vendor-Managed Inventory in the Manufacturing Industry. Supply Chain Forum: An International Journal, In press. https://doi.org/10.1080/16258312.2024.2330913
Rashid, A., Rasheed, R., Tanveer, U., Ishaq, S., & Amirah, N. A. (2024i). Mediation of Integrations in Supply Chain Information Management and Supply Chain Performance: An Empirical Study from a Developing Economy. Journal of Science and Technology Policy Management, In press. https://doi.org/10.1108/JSTPM-08-2023-0143
Rauf, M. (2007). HRM sophistication and SME performance: A case of readymade garment manufacturers and exporters in Lahore, Pakistan. Pakistan. *South Asian Journal of Management, 14(1), 60–84.
Renwick, D. W. S., Redman, T., & Maguire, S. (2013). Green human resource management: A review and research agenda. International Journal of Management Reviews, 15(1), 1–14. https://doi.org/10.1111/j.1468-2370.2011.00328.x
Rici, L. (2016). Performance management systems: The four categories of characteristics and their impact. *Journal of Performance Management, 22(2), 67–85.
Roberts, P. W., & Eisenhardt, K. M. (2003). Austrian insights on strategic organization: From market insights to implications for firms. Strategic Organization, 1(3), 345–352. https://doi.org/10.1177/14761270030013005
Salim, I. M., & Sulaiman, M. (2011). Organizational learning, innovation and performance: A study of Malaysian small and medium sized enterprises. International Journal of Business and Management, 6(12). https://www.academia.edu/download/73597569/b708c4bb38e7d3d35267249486f20398b51a.pdf
Sang, C. (2005). Relationship between HRM practices and the perception of organizational performance, roles of management style, social capital, and culture: Comparison between manufacturing firms in Cambodia and Taiwan. *International Journal of Human Resource Management, 16(3), 585–599.
Saridakis, G., Lai, Y., & Cooper, C. L. (2017). Exploring the relationship between HRM and firm performance: A meta-analysis of longitudinal studies. Human Resource Management Review, 27(1), 87–96. https://doi.org/10.1016/j.hrmr.2016.09.005
Sarkis, J. (2012). A boundaries and flows perspective of green supply chain management. Supply Chain Management: An International Journal, 17(2), 202–216. https://doi.org/10.1108/13598541211212924
Shub, A. N., & Stonebraker, P. W. (2009). The human impact on supply chains: evaluating the importance of “soft” areas on integration and performance. Supply Chain Management: An International Journal, 14(1), 31–40. https://doi.org/10.1108/13598540910927287
Skerlavaj, M., Štemberger, M. I., Škrinjar, R., & Dimovski, V. (2007). Organizational learning culture—the missing link between business process change and organizational performance. International Journal of Production Economics, 106(2), 346–367. https://doi.org/10.1016/j.ijpe.2006.07.009
Syed, N. A., & Jama, S. (2012). Recruitment and selection process in SMEs: A case study of a manufacturing company in Bangladesh. *Global Business and Management Research. In N. A. 7. Syed & S. Jama (Eds.), An International Journal (pp. 163–170).
Tang, G., Ren, S., & E. Jackson, S. (2018). Green human resource management research in emergence: A review and future directions. Asia Pacific Journal of Management, 35(3), 769–803. https://doi.org/10.1007/s10490-017-9532-1
Taylor, T. A. (2006). Sale timing in a supply chain: When to sell to the retailer. Manufacturing & Service Operations Management: M & SOM, 8(1), 23–42. https://doi.org/10.1287/msom.1050.0089
Teixeira, A. A., Jabbour, C. J. C., de Sousa Jabbour, A. B. L., Latan, H., & de Oliveira, J. H. C. (2016). Green training and green supply chain management: evidence from Brazilian firms. Journal of Cleaner Production, 116, 170–176. https://doi.org/10.1016/j.jclepro.2015.12.061
Terpstra, D. E., & Rozell, E. J. (1993). The relationship of staffing practices to organizational level measures of performance. Personnel Psychology, 46(1), 27–48. https://doi.org/10.1111/j.1744-6570.1993.tb00866.x
Theagarajan, S. S., & Manohar, H. L. (2015). Lean management practices to improve supply chain performance of leather footwear industry. 2015 International Conference on Industrial Engineering and Operations Management (IEOM), 1–5.
Van Esch, P., & Black, J. S. (2019). Factors that influence new generation candidates to engage with and complete digital, AI-enabled recruiting. Business Horizons, 62(6), 729–739. https://doi.org/10.1016/j.bushor.2019.07.004
Vermeeren, B. (2014). Variability in HRM implementation among line managers and its effect on performance: a 2-1-2 mediational multilevel approach. The International Journal of Human Resource Management, 25(22), 3039–3059. https://doi.org/10.1080/09585192.2014.934891
Wright, P. M., Gardner, T. M., Moynihan, L. M., & Allen, M. R. (2005). The relationship between hr practices and firm performance: Examining causal order. Personnel Psychology, 58(2), 409–446. https://doi.org/10.1111/j.1744-6570.2005.00487.x
Wu, Y., Li, H., Gou, Q., & Gu, J. (2017). Supply chain models with corporate social responsibility. International Journal of Production Research, 55(22), 6732–6759. https://doi.org/10.1080/00207543.2017.1346833
Yaghoubi, M., Raeisi, A. R., Afshar, M., Yarmohammadian, M. H., Hasanzadeh, A., Javadi, M., & Ansary, M. (2010). The relationship between learning organization and organizational commitment among nursing managers in educational hospitals of Isfahan University of Medical Sciences in 2008-9. Iranian Journal of Nursing and Midwifery Research, 15(2), 83–89.
Zegordi, S. H., Khosrojerdi, A. H., & Jamali, S. S. (2009). Performance measurement framework for location decisions on supply chain design. 2009 IEEE International Conference on Industrial Engineering and Engineering Management, 1603–1607.
Zimmermann, I., Urieta-Mora, J., Gratia, P., Aragó, J., Grancini, G., Molina-Ontoria, A., Ortí, E., Martín, N., & Nazeeruddin, M. K. (2017). High‐efficiency perovskite solar cells using molecularly engineered, thiophene‐rich, hole‐transporting materials: Influence of alkyl chain length on power conversion efficiency. Advanced Energy Materials, 7(6). https://doi.org/10.1002/aenm.201601674
Published
How to Cite
Issue
Section
Copyright (c) 2024 South Asian Journal of Operations and Logistics
This work is licensed under a Creative Commons Attribution 4.0 International License.