Nexus amid supply chain management practices, competitive advantage and organizational performance

https://doi.org/10.57044/SAJOL.2024.3.2.2444

Authors

  • Hafsa Shahbaz Iqra University, Pakistan; Universiti Malaysia Terengganu, Malaysia

Keywords:

Supply chain management, Manufacturing sector, Pakistan, Competitive advantage, Operational performance

Abstract

The main objective of this research is specifically to analyze the effect of SCM Practices on CA and OP. The research used in this study is quantitative and it includes data collection of 100 respondents from the manufacturing sector of Karachi. A questionnaire was adopted to collect the data and then the data were analyzed through SPSS. Further Reliability, regression, and reliability were used to check the link between variables. The results show that SCM Practices play a key role in achieving OP and with effective implementation of supply chain (SCM) Practices it’s becoming a key way to secure a competitive edge. SCM Practices have a positive impact on OP and CA. The limitation for this study work is limited to the manufacturing sector of Karachi. This study is meant to be cross-sectional so that it is not generalized all over the world. This research is quantitative and only a questionnaire is used for the collection of the data. SCM Practices play an important role in achieving organizational performance so organizations need to implement these practices into their business so that the organization can able to perform well and it will become easier to achieve competitive advantage.

References

Agha, A. A., Rashid, A., Rasheed, R., Khan, S., & Khan, U. (2021). Antecedents of Customer Loyalty at Telecomm Sector. Turkish Online Journal of Qualitative Inquiry, 12(9), 1352-1374. https://www.tojqi.net/index.php/journal/article/view/5873/4175

Albhirat, M. M., Rashid, A., Rasheed, R., Rasool, S., Zulkiffli, S. N. A., Zia-Ul-Haq, H. M., & Mohammad, A. M. (2024). The PRISMA Statement in Enviropreneurship Study: A Systematic Literature and a Research Agenda. Cleaner Engineering and Technology, 18(2024), 100721. https://doi.org/10.1016/j.clet.2024.100721

Al-Jarrah, M. A. A., Karadsheh, L., Naser, M., & Alhawari, S. (2019). The Influence of Human Resources Management Processes (HRMPs) to Achieving Sustainable Competitive Advantage. In Human Performance Technology: Concepts, Methodologies, Tools, and Applications (pp. 1433-1451). IGI Global. https://doi.org/10.4018/978-1-5225-8356-1.ch070

Alrazehi, H. A. A. W., Amirah, N. A., Emam, A. S., & Hashmi, A. R. (2021). Proposed model for entrepreneurship, organizational culture and job satisfaction towards organizational performance in International Bank of Yemen. International Journal of Management and Human Science, 5(1), 1-9. https://ejournal.lucp.net/index.php/ijmhs/article/view/1330/1399

Alvarado, U. Y., & Kotzab, H. (2001). Supply chain management: the integration of logistics in marketing. Industrial Marketing Management, 30(2), 183-198. https://doi.org/10.1016/S0019-8501(00)00142-5

Amirah, N. A., Him, N. K, Rashid, A., Rasheed, R., Zaliha, T. N., & Afthahnoon, A. (2024). Fostering a Safety Culture in Manufacturing Industry through Safety Behavior: A Structural Equation Modelling Approach. Journal of Safety and Sustainability, In press. https://doi.org/10.1016/j.jsasus.2024.03.001

Baloch, N. & Rashid, A. (2022). Supply chain networks, complexity, and optimization in developing economies: a systematic literature review and meta-analysis. South Asian Journal of Operations and Logistics, 1(1), 1-13. https://doi.org/10.57044/SAJOL.2022.1.1.2202

Beamon, B. M. (1998). Supply chain design and analysis:: Models and methods. International Journal of Production Economics, 55(3), 281-294. https://doi.org/10.1016/S0925-5273(98)00079-6

Bratić, D. (2011). Achieving a competitive advantage by SCM. IBIMA Business Review, 2011, 1-13. https://doi.org/10.5171/2011.957583

Brown, G. H. (1947). A comparison of sampling methods. Journal of Marketing, 6, 331-337. https://doi.org/10.1177/002224294701100401

Cagliano, R., Caniato, F., & Spina, G. (2006). The linkage between supply chain integration and manufacturing improvement programmes. International Journal of Operations & Production Management, 26(3), 282-299. https://doi.org/10.1108/01443570610646201

Carr, A. S., & Pearson, J. N. (1999). Strategically managed buyer-supplier relationships and performance outcomes. Journal of Operations Management, 17(5), 497-519. https://doi.org/10.1016/S0272-6963(99)00007-8

Carr, A. S., & Pearson, J. N. (2002). The impact of purchasing and supplier involvement on strategic purchasing and its impact on firm's performance. International Journal of Operations & Production Management, 22(9), 1032-1053. https://doi.org/10.1108/01443570210440528

Carter, J. R., Smeltzer, L., & Narasimhan, R. (1998). The role of buyer and supplier relationships in integrating TQM through the supply chain. European Journal of Purchasing & Supply Management, 4(4), 223-234. https://doi.org/10.1016/S0969-7012(98)00013-6

Chen, X., Liu, C., & Li, S. (2019). The role of supply chain finance in improving the competitive advantage of online retailing enterprises. Electronic Commerce Research and Applications, 33, 100821. https://doi.org/10.1016/j.elerap.2018.100821

Childerhouse, P., & Towill, D. R. (2003). Simplified material flow holds the key to supply chain integration. Omega, 31(1), 17-27. https://doi.org/10.1016/S0305-0483(02)00062-2

Choon, Tan K., Lyman, S. B., & Wisner, J. D. (2002a). Supply chain management: a strategic perspective. International Journal of Operations & Production Management, 22(6), 614-631. https://doi.org/10.1108/01443570210427659

Choon, Tan K., Lyman, S. B., & Wisner, J. D. (2002b). Supply chain management: a strategic perspective. International Journal of Operations & Production Management, 22(6), 614-631. https://doi.org/10.1108/01443570210427659

Christopher, M. (1994). Logistics and Supply Chain Management: Strategies for Reducing Costs and Improving Services. Journal of the Operational Research Society, 45(11), 1341. https://doi.org/10.2307/2583864

Clark, T., & Lee, H. (2000). Downstream relations in supply chain management. International Journal of Logistics Management, 11(2), 45-60.

Croom, S., Romano, P., & Giannakis, M. (2000). Supply chain management: an analytical framework for critical literature review. European Journal of Purchasing & Supply Management, 6(1), 67-83. https://doi.org/10.1016/S0969-7012(99)00030-1

Das, S., Ghani, M., Rashid, A., Rasheed, R., Manthar, S., & Ahmed, S. (2021). How customer satisfaction and loyalty can be affected by employee’s perceived emotional competence: The mediating role of rapport. International Journal of Management, 12(3), 1268-1277. https://doi.org/10.34218/IJM.12.3.2021.119

De Toni, A., & Nassimbeni, G. (2000). Just-in-time purchasing: an empirical study of operational practices, supplier development and performance. Omega, 28(6), 631-651. https://doi.org/10.1016/S0305-0483(00)00016-5

Dyer, J. H., & Singh, H. (1998). The relational view: Cooperative strategy and sources of interorganizational competitive advantage. Academy of Management Review, 23(4), 660-679. https://doi.org/10.2307/259056

Feldmann, M., & Müller, S. (2003). An incentive scheme for true information providing in supply chains. Omega, 31(2), 63-73. https://doi.org/10.1016/S0305-0483(02)00096-8

Guimaraes, T., Cook, D., & Natarajan, N. (2002). Exploring the importance of business clockspeed as a moderator for determinants of supplier network performance. Decision Sciences, 33(4), 629-644. https://doi.org/10.1111/j.1540-5915.2002.tb01659.x

Handfield, R. B., & Bechtel, C. (2002). The role of trust and relationship structure in improving supply chain responsiveness. Industrial Marketing Management, 31(4), 367-382. https://doi.org/10.1016/S0019-8501(01)00169-9

Handoko, B. L., Aryanto, R., & So, I. G. (2015). The impact of enterprise resources system and supply chain practices on competitive advantage and firm performance: Case of Indonesian companies. Procedia Computer Science, 72, 122-128. https://doi.org/10.1016/j.procs.2015.12.112

Haq, Z. U., Rasheed, R., Rashid, A., & Akhter, S. (2023). Criteria for Assessing and Ensuring the Trustworthiness in Qualitative Research. International Journal of Business Reflections, 4(2), 150-173. Available at: http://journals.pu.edu.pk/journals/index.php/ijbr/article/view/7358

Haque, I., Rashid, A., & Ahmed, S. Z. (2021). The Role of Automobile Sector in Global Business: Case of Pakistan. Pakistan Journal of International Affairs, 4(2), 363-383. https://doi.org/10.52337/pjia.v4i2.195

Hashim, M., Baig, S. A., Amjad, F., Nazam, M., & Akram, M. U. (2020). Impact of supply chain management practices on organizational performance and moderating role of innovation culture: A case of Pakistan textile industry. Advances in Intelligent Systems and Computing, 1002, 390-401. https://doi.org/10.1007/978-3-030-21255-1_30

Hashmi, A. (2022). Factors affecting the supply chain resilience and supply chain performance. South Asian Journal of Operations and Logistics, 1(2), 65-85. https://doi.org/10.57044/SAJOL.2022.1.2.2212

Hashmi, A. R., & Mohd, A. T. (2020). The effect of disruptive factors on inventory control as a mediator and organizational performance in health department of Punjab, Pakistan. International Journal of Sustainable Development & World Policy, 9(2), 122-134. https://doi.org/10.18488/journal.26.2020.92.122.134

Hashmi, A. R., Amirah, N. A., & Yusof, Y. (2020a). Mediating effect of integrated systems on the relationship between supply chain management practices and public healthcare performance: Structural Equation Modeling. International Journal of Management and Sustainability, 9(3), 148-160. https://doi.org/10.18488/journal.11.2020.93.148.160

Hashmi, A. R., Amirah, N. A., & Yusof, Y. (2021b). Organizational performance with disruptive factors and inventory control as a mediator in public healthcare of Punjab, Pakistan. Management Science Letters, 11(1), 77-86. https://doi.org/10.5267/j.msl.2020.8.028

Hashmi, A. R., Amirah, N. A., Yusof, Y., & Zaliha, T. N. (2020b). Exploring the dimensions using exploratory factor analysis of disruptive factors and inventory control. The Economics and Finance Letters, 7(2), 247-254. https://doi.org/10.18488/journal.29.2020.72.247.254

Hashmi, A. R., Amirah, N. A., Yusof, Y., & Zaliha, T. N. (2021a). Mediation of inventory control practices in proficiency and organizational performance: State-funded hospital perspective. Uncertain Supply Chain Management, 9(1), 89-98. https://doi.org/10.5267/j.uscm.2020.11.006

Hashmi, R. (2023). Business Performance Through Government Policies, Green Purchasing, and Reverse Logistics: Business Performance and Green Supply Chain Practices. South Asian Journal of Operations and Logistics, 2(1), 1–10. https://doi.org/10.57044/SAJOL.2023.2.1.2301

Holmberg, S. (2000). A systems perspective on supply chain measurements. International Journal of Physical Distribution & Logistics Management, 30(10), 847-868. https://doi.org/10.1108/09600030010351246

Johnston, D. A., McCutcheon, D. M., Stuart, F. I., & Kerwood, H. (2004). Effects of supplier trust on performance of cooperative supplier relationships. Journal of Operations Management, 22(1), 23-38. https://doi.org/10.1016/j.jom.2003.12.001

Khaddam, A. A., Irtaimeh, H. J., & Bader, B. S. (2020). The effect of supply chain management on competitive advantage: The mediating role of information technology. Uncertain Supply Chain Management, 8(3), 547-562. https://doi.org/10.5267/j.uscm.2020.3.001

Khan, S. K., Ahmed, S., & Rashid, A. (2021). Influence of social media on purchase intention and customer loyalty of generation Y with the mediating effect of conviction: a case of Pakistan. Pakistan Journal of International Affairs, 4(2), 526-548. https://doi.org/10.52337/pjia.v4i2.207

Khan, S. K., Rashid. A., Benhamed, A., Rasheed, R., & Huma, Z. (2023b). Effect of leadership styles on employee performance by considering psychological capital as mediator: evidence from airlines industry in emerging economy. World Journal of Entrepreneurship, Management and Sustainable Development, 18(6), 799-818. https://doi.org/10.47556/J.WJEMSD.18.6.2022.7

Khan, S., Rasheed., R., Rashid, A., Abbas, Q., & Mahboob, F. (2022). The Effect of Demographic Characteristics on Job Performance: An Empirical Study from Pakistan. Journal of Asian Finance, Economics and Business, 9(2), 283-294. https://doi.org/10.13106/JAFEB.2022.VOL9.NO2.0283

Khan, S., Rashid, A., Rasheed, R., & Amirah, N. A. (2023a). Designing a knowledge-based system (KBS) to study consumer purchase intention: the impact of digital influencers in Pakistan. Kybernetes, 52(5), 1720-1744. https://doi.org/10.1108/K-06-2021-0497

Lamming, R., & Hampson, J. (1996). The Environment as a Supply Chain Management Issue. British Journal of Management, 7(s1), S45-S62. https://doi.org/10.1111/j.1467-8551.1996.tb00147.x

Li, S., Ragu-Nathan, B., Ragu-Nathan, T. S., & Subba Rao, S. (2006). The impact of supply chain management practices on competitive advantage and organizational performance. Omega, 34(2), 107-124. https://doi.org/10.1016/j.omega.2004.08.002

Li, S., Rao, S. S., Ragu-Nathan, T. S., & Ragu-Nathan, B. (2005). Development and validation of a measurement instrument for studying supply chain management practices. Journal of Operations Management, 23(6), 618-641. https://doi.org/10.1016/j.jom.2005.01.002

Lin, F., Huang, S., & Lin, S. (2002). Effects of information sharing on supply chain performance in electronic commerce. IEEE Transactions on Engineering Management, 49(3), 258-268. https://doi.org/10.1109/TEM.2002.803388

Lin, Y. H., & Tseng, M. L. (2016). Assessing the competitive priorities within sustainable supply chain management under uncertainty. Journal of Cleaner Production, 112, 2133-2144. https://doi.org/10.1016/j.jclepro.2014.07.012

Mason-Jones, R., & Towill, D. R. (1997). Information enrichment: designing the supply chain for competitive advantage. Supply Chain Management: An International Journal, 2(4), 137-148. https://doi.org/10.1108/13598549710191304

McGinnis, M. A., & Vallopra, R. M. (1999). Purchasing and supplier involvement in process improvement: a source of competitive advantage. Journal of Supply Chain Management, 35(3), 42-50. https://doi.org/10.1111/j.1745-493X.1999.tb00243.x

Mentzer, J. T., Min, S., & Zacharia, Z. G. (2000). The nature of interfirm partnering in supply chain management. Journal of Retailing, 76(4), 549-568. https://doi.org/10.1016/S0022-4359(00)00040-3

Mentzer, J.T., Flint, D.J., and Hult, G.T.M. (2001). Logistics Service Quality as a Segment customized Process. Journal of Marketing, 65(4), 82-104. https://doi.org/10.1509/jmkg.65.4.82.18390

Min, S., & Mentzer, J. T. (2004). Developing and measuring supply chain management concepts. Journal of Business Logistics, 25(1), 63-99. https://doi.org/10.1002/j.2158-1592.2004.tb00170.x

Moberg, C. R., Cutler, B. D., Gross, A., & Speh, T. W. (2002). Identifying antecedents of information exchange within supply chains. International Journal of Physical Distribution & Logistics Management, 32(9), 755-770. https://doi.org/10.1108/09600030210452431

Monczka, R. M., Petersen, K. J., Handfield, R. B., & Ragatz, G. L. (1998). Success factors in strategic supplier alliances: the buying company perspective. Decision Sciences, 29(3), 553-577. https://doi.org/10.1111/j.1540-5915.1998.tb01354.x

Noble, D. (1997). Purchasing and supplier management as a future competitive edge. Logistics Focus, 5, 23-27.

Olatunji, O. O., Akinlabi, S. A., Ayo, O. O., Madushele, N., Adedeji, P. A., & Fatoba, S. O. (2019). Drivers and barriers to competitive carbon footprint reduction in manufacturing supply chain: a brief review. Procedia Manufacturing, 35, 992-1000. https://doi.org/10.1016/j.promfg.2019.06.047

Perona, M. (2004). The theory and practice of supply chain management. Journal of Supply Chain Management, 40(3), 24-37. https://doi.org/10.1111/j.1745-493X.2004.tb00177.x

Power, D. J., Sohal, A. S., & Rahman, S.-U. (2001). Critical success factors in agile supply chain management-An empirical study. International Journal of Physical Distribution & Logistics Management, 31(4), 247-265. https://doi.org/10.1108/09600030110394923

Rasheed, R., & Rashid, R. (2023). Role of service quality factors in word of mouth through student satisfaction. Kybernetes, In press. http://dx.doi.org/10.1108/k-01-2023-0119

Rasheed, R., Rashid, A., & Ngah, A. H. (2024). Role of Leadership Styles to Foster Innovative Capabilities and Green Purchasing. Journal of Global Operations and Strategic Sourcing, In press. https://doi.org/ 10.1108/JGOSS-05-2023-0047

Rasheed, R., Rashid, A., Amirah, N. A., & Afthanorhan, A. (2023). Quantifying the moderating effect of servant leadership between occupational stress and employee in-role and extra-role performance. Calitatea, 24(195), 60-68. https://doi.org/10.47750/QAS/24.195.08

Rashid, A. & Rasheed, R. (2022). A Paradigm for Measuring Sustainable Performance Through Big Data Analytics–Artificial Intelligence in Manufacturing Firms. Available at SSRN 4087758. https://doi.org/10.2139/ssrn.4087758

Rashid, A. (2016). Impact of inventory management in downstream chains on customer satisfaction at manufacturing firms. International Journal of Management, IT and Engineering, 6(6), 1-19.

Rashid, A. Rasheed, R., Rahi, S., & Amirah, N. A. (2024b). Disruptive Factors of Vendor-Managed Inventory in the Manufacturing Industry. Supply Chain Forum: An International Journal, In press. https://doi.org/10.1080/16258312.2024.2330913

Rashid, A., & Amirah, N. A. (2017). Relationship between poor documentation and efficient inventory control at Provincial Ministry of Health, Lahore. American Journal of Innovative Research and Applied Sciences, 5(6), 420-423.

Rashid, A., & Rasheed, R. (2023). Mediation of Inventory Management in the Relationship between Knowledge and Firm Performance. SAGE Open, 13(2), 1-11. https://doi.org/10.1177/21582440231164593

Rashid, A., & Rasheed, R. (2024). Logistics Service Quality and Product Satisfaction in E-Commerce. SAGE Open, 14(1), 1-12. https://doi.org/10.1177/21582440231224250

Rashid, A., Ali, S. B., Rasheed, R., Amirah, N. A. & Ngah, A. H. (2022a). A paradigm of blockchain and supply chain performance: a mediated model using structural equation modeling. Kybernetes, 52(12), 6163-6178. https://doi.org/10.1108/K-04-2022-0543

Rashid, A., Amirah, N. A., & Yusof, Y. (2019). Statistical approach in exploring factors of documentation process and hospital performance: a preliminary study. American Journal of Innovative Research and Applied Sciences, 9(4), 306-310.

Rashid, A., Amirah, N. A., Yusof, Y., & Mohd, A. T. (2020). Analysis of demographic factors on perceptions of inventory managers towards healthcare performance. The Economics and Finance Letters, 7(2), 289-294. https://doi.org/10.18488/journal.29.2020.72.289.294

Rashid, A., Baloch, N., Rasheed, R., & Ngah, A. H. (2024a). Big Data Analytics-Artificial Intelligence and Sustainable Performance through Green Supply Chain Practices in Manufacturing Firms of a Developing Country. Journal of Science and Technology Policy Management, In press, https://doi.org/10.1108/JSTPM-04-2023-0050

Rashid, A., Rasheed, R., & Amirah, N. A. (2023). Information technology and people involvement in organizational performance through supply chain collaboration. Journal of Science and Technology Policy Management, In press. https://doi.org/10.1108/JSTPM-12-2022-0217

Rashid, A., Rasheed, R., & Amirah, N. A., & Afthanorhan, A. (2022b). Disruptive factors and customer satisfaction at chain stores in Karachi, Pakistan. Journal of Distribution Science, 20(10), 93-103. https://doi.org/10.15722/jds.20.10.202210.93

Rashid, A., Rasheed, R., & Ngah, A. H. (2024d). Achieving Sustainability through Multifaceted Green Functions in Manufacturing. Journal of Global Operations and Strategic Sourcing, In press. https://doi.org/10.1108/JGOSS-06-2023-0054

Rashid, A., Rasheed, R., Amirah, N. A., Yusof, Y., Khan, S., & Agha, A., A. (2021). A Quantitative Perspective of Systematic Research: Easy and Step-by-Step Initial Guidelines. Turkish Online Journal of Qualitative Inquiry, 12(9), 2874-2883. https://www.tojqi.net/index.php/journal/article/view/6159/4387

Rashid, A., Rasheed, R., Ngah, A. H., Pradeepa Jayaratne, M. D. R., Rahi, S. & Tunio, M. N. (2024c). Role of Information Processing and Digital Supply Chain in Supply Chain Resilience through Supply Chain Risk Management. Journal of Global Operations and Strategic Sourcing, In press. https://doi.org/10.1108/JGOSS-12-2023-0106

Reck, R., & Brian Long. (1988). Purchasing: A Competitive Weapon. Journal of Purchasing and Materials Management, 24. https://doi.org/10.1111/j.1745-493X.1988.tb00631.x

Richard, K., et al. (2009). Organizational performance and competitive benefit. Journal of Business Strategy, 30(2), 45-60.

Romano, P., & Vinelli, A. (2001). Quality management in a supply chain perspective: strategic and operative choices in a textile-apparel network. International Journal of Operations & Production Management, 21(4), 446-460. https://doi.org/10.1108/01443570110381363

Rudberg, M., & Olhager, J. (2003). Manufacturing networks and supply chains: an operations strategy perspective. Omega, 31(1), 29-39. https://doi.org/10.1016/S0305-0483(02)00063-4

Sánchez-Rodríguez, C. (2009). Effect of strategic purchasing on supplier development and performance: a structural model. Journal of Business & Industrial Marketing, 24(3/4), 161-172. https://doi.org/10.1108/08858620910939714

Shin, H., Collier, D. A., & Wilson, D. D. (2000). Supply management orientation and supplier/buyer performance. Journal of Operations Management, 18(3), 317-333. https://doi.org/10.1016/S0272-6963(99)00031-5

Spekman, R. E., Kamauff Jr, J. W., & Myhr, N. (1998). An empirical investigation into supply chain management: a perspective on partnerships. Supply Chain Management: An International Journal, 3(2), 53-67. https://doi.org/10.1108/13598549810215379

Stuart, F. I. (1997). Supply-chain strategy: organizational influence through supplier alliances. British Journal of Management, 8(3), 223-236. https://doi.org/10.1111/1467-8551.00062

Tracey, M., Vonderembse, M. A., & Lim, J.-S. (1999). Manufacturing technology and strategy formulation: keys to enhancing competitiveness and improving performance. Journal of Operations Management, 17(4), 411-428. https://doi.org/10.1016/S0272-6963(98)00045-X

Tukamuhabwa, B., Mutebi, H., & Kyomuhendo, R. (2021). Competitive advantage in SMEs: effect of supply chain management practices, logistics capabilities and logistics integration in a developing country. Journal of Business and Socio-Economic Development, ahead-of-print (ahead-of-print). https://doi.org/10.1108/jbsed-04-2021-0051

Vaart, T. van der, & Donk, D. P. van. (2008). A critical review of survey-based research in supply chain integration. International Journal of Production Economics, 111, 42-55. https://doi.org/10.1016/j.ijpe.2006.10.011

Van Hoek, R. I., Vos, B., & Commandeur, H. R. (1999). Restructuring European supply chains by implementing postponement strategies. Long Range Planning, 32(5), 505-518. https://doi.org/10.1016/S0024-6301(99)00071-0

Vargas, J. R. C., Mantilla, C. E. M., & de Sousa Jabbour, A. B. L. (2018). Enablers of sustainable supply chain management and its effect on competitive advantage in the Colombian context. Resources, Conservation and Recycling, 139, 237-250. https://doi.org/10.1016/j.resconrec.2018.08.018

Wines, L. (1996). High order strategy for manufacturing. Journal of Business Strategy, 17(4), 32-34. https://doi.org/10.1108/eb039790

Yamin, S., Gunasekaran, A., & Mavondo, F. T. (1999). Relationship between generic strategies, competitive advantage and organizational performance: an empirical analysis. Technovation, 19(8), 507-518. https://doi.org/10.1016/S0166-4972(99)00024-3

Zhang, Q., Vonderembse, M. A., & Lim, J.-S. (2003). Manufacturing flexibility: defining and analyzing relationships among competence, capability, and customer satisfaction. Journal of Operations Management, 21(2), 173-191. https://doi.org/10.1016/S0272-6963(02)00067-0

Published

2024-04-02

How to Cite

Shahbaz, H. (2024). Nexus amid supply chain management practices, competitive advantage and organizational performance. South Asian Journal of Operations and Logistics, 3(2), 310–331. https://doi.org/10.57044/SAJOL.2024.3.2.2444