Role of logistics innovation capabilities in supply chains operations at manufacturing firms
Keywords:
Supply chain management, Environmental, Technology, Firm performance, Logistics innovation capabilities, Business performanceAbstract
This study aims to examine the impact of Logistics Innovation Capabilities and mitigating the disruption risk in supply chain operations in the manufacturing Industries of Karachi Pakistan. With the fast growth in Pakistan's economy and vision 2025 seeks to enhance the national transport infrastructure and logistics network system. The demand for logistics services in Pakistan has been steadily expanding. Pakistan's Industry focuses more on adopting logistics innovation capabilities to provide their customer with better services. Quantitative research is designed to study the link between the capabilities of dependent and independent variables to minimize the risk. By empirically analyzing survey data SPSS is a popular method to validate the study model. The impact of innovation in logistics technologies has a huge positive influence affect by firm performance, environment uncertainty, technology implementation & customer side. Through Logistics Innovation capabilities, many empirical studies have been conducted to minimize the supply chain risk. This study provides empirical support for dependent and independent variables. Our results can help Pakistan's manufacturing industry develop logistics strategies and adopt innovation capabilities to reduce supply chain risk.
References
Agha, A. A., Rashid, A., Rasheed, R., Khan, S., & Khan, U. (2021). Antecedents of Customer Loyalty at Telecomm Sector. Turkish Online Journal of Qualitative Inquiry, 12(9), 1352-1374. https://www.tojqi.net/index.php/journal/article/view/5873/4175
Albhirat, M. M., Rashid, A., Rasheed, R., Rasool, S., Zulkiffli, S. N. A., Zia-Ul-Haq, H. M., & Mohammad, A. M. (2024). The PRISMA Statement in Enviropreneurship Study: A Systematic Literature and a Research Agenda. Cleaner Engineering and Technology, 18(2024), 100721. https://doi.org/10.1016/j.clet.2024.100721
Amirah, N. A., Him, N. K, Rashid, A., Rasheed, R., Zaliha, T. N., & Afthahnoon, A. (2024). Fostering a Safety Culture in Manufacturing Industry through Safety Behavior: A Structural Equation Modelling Approach. Journal of Safety and Sustainability, In press. https://doi.org/10.1016/j.jsasus.2024.03.001
Baloch, N. & Rashid, A. (2022). Supply chain networks, complexity, and optimization in developing economies: a systematic literature review and meta-analysis. South Asian Journal of Operations and Logistics, 1(1), 1-13. https://doi.org/10.57044/SAJOL.2022.1.1.2202
Bergfors, M. E., & Larsson, A. (2009). Product and process innovation in process industry: a new perspective on development. Journal of Strategy and Management, 2(3), 261-276. https://doi.org/10.1108/17554250910982499
Brandon-Jones, A., et al. (2014). A contingent resource-based perspective of supply chain resilience and robustness. Journal of Supply Chain Management, 50(3), 55-73. https://doi.org/10.1111/jscm.12050
Brusset, X., & Teller, C. (2017). Supply chain capabilities, risks, and resilience. International Journal of Production Economics, 184, 59-68. https://doi.org/10.1016/j.ijpe.2016.09.008
Christopher, M. (1996). Networks and logistics: Managing supply chain relationships. Asia-Australia Marketing Journal, 4(1), 19-24. https://doi.org/10.1016/s1320-1646(96)70265-4
Christopher, M., & Lee, H. (2004). Mitigating supply chain risk through improved confidence. The International Journal of Physical Distribution & Logistics Management, 34(5), 388-396. https://doi.org/10.1108/09600030410545436
Das, S., Ghani, M., Rashid, A., Rasheed, R., Manthar, S., & Ahmed, S. (2021). How customer satisfaction and loyalty can be affected by employee’s perceived emotional competence: The mediating role of rapport. International Journal of Management, 12(3), 1268-1277. https://doi.org/10.34218/IJM.12.3.2021.119
Flint, D. J., Larsson, E., Gammelgaard, B., & Mentzer, J. T. (2005). Logistics innovation: A customer value-oriented social process. Journal of Business Logistics, 26(1), 113-147. https://doi.org/10.1002/j.2158-1592.2005.tb00196.x
Frank, B., Simper, N., Kaupp, J., Mulligan, N., & Scott, J. (2019). Comparison of standardized assessment methods: logistics, costs, incentives and use of data. Assessment and Evaluation in Higher Education, 44(6), 821-834. https://doi.org/10.1080/02602938.2018.1533519
Frohlich, M. T. (2002). Reverse logistics: The relationship between resource commitment and program performance. Journal of Business Logistics, 23(1), 107-124. https://doi.org/10.1002/j.2158-1592.2001.tb00162.x
Gallouj, F. (2002). Innovation in the service economy: The new wealth of nations. Edward Elgar Publishing. https://doi.org/10.4337/9781843765370
Grawe, S. J., Chen, H., & Daugherty, P. J. (2009). The relationship between strategic orientation, service innovation, and performance. International Journal of Physical Distribution & Logistics Management, 39(4), 282-300. https://doi.org/10.1108/09600030910962249
Gunasekaran, A., Subramanian, N., & Rahman, S. (2015). Supply chain resilience: role of complexities and strategies. International Journal of Production Research, 53(22), 6809-6819. https://doi.org/10.1080/00207543.2015.1093667
Hair, J. F. (2010). Multivariate data analysis (7th ed.). Pearson Prentice Hall.
Hair, J. F., Black, B., Babin, B. J., Anderson, R., & Tatham, R. L. (2005). Multivariate data analysis: United States edition (6th ed.). Pearson.
Hair, J. F., et al. (2014). Multivariate data analysis (7th ed.). Pearson Education Limited.
Hashmi, A. (2022). Factors affecting the supply chain resilience and supply chain performance. South Asian Journal of Operations and Logistics, 1(2), 65-85. https://doi.org/10.57044/SAJOL.2022.1.2.2212
Hashmi, A. R., & Mohd, A. T. (2020). The effect of disruptive factors on inventory control as a mediator and organizational performance in health department of Punjab, Pakistan. International Journal of Sustainable Development & World Policy, 9(2), 122-134. https://doi.org/10.18488/journal.26.2020.92.122.134
Hashmi, A. R., Amirah, N. A., & Yusof, Y. (2020a). Mediating effect of integrated systems on the relationship between supply chain management practices and public healthcare performance: Structural Equation Modeling. International Journal of Management and Sustainability, 9(3), 148-160. https://doi.org/10.18488/journal.11.2020.93.148.160
Hashmi, A. R., Amirah, N. A., & Yusof, Y. (2021b). Organizational performance with disruptive factors and inventory control as a mediator in public healthcare of Punjab, Pakistan. Management Science Letters, 11(1), 77-86. https://doi.org/10.5267/j.msl.2020.8.028
Hashmi, A. R., Amirah, N. A., Yusof, Y., & Zaliha, T. N. (2020b). Exploring the dimensions using exploratory factor analysis of disruptive factors and inventory control. The Economics and Finance Letters, 7(2), 247-254. https://doi.org/10.18488/journal.29.2020.72.247.254
Hashmi, A. R., Amirah, N. A., Yusof, Y., & Zaliha, T. N. (2021a). Mediation of inventory control practices in proficiency and organizational performance: State-funded hospital perspective. Uncertain Supply Chain Management, 9(1), 89-98. https://doi.org/10.5267/j.uscm.2020.11.006
Hashmi, R. (2023). Business Performance Through Government Policies, Green Purchasing, and Reverse Logistics: Business Performance and Green Supply Chain Practices. South Asian Journal of Operations and Logistics, 2(1), 1–10. https://doi.org/10.57044/SAJOL.2023.2.1.2301
Haq, Z. U., Rasheed, R., Rashid, A., & Akhter, S. (2023). Criteria for Assessing and Ensuring the Trustworthiness in Qualitative Research. International Journal of Business Reflections, 4(2), 150-173. Available at: http://journals.pu.edu.pk/journals/index.php/ijbr/article/view/7358
Haque, I., Rashid, A., & Ahmed, S. Z. (2021). The Role of Automobile Sector in Global Business: Case of Pakistan. Pakistan Journal of International Affairs, 4(2), 363-383. https://doi.org/10.52337/pjia.v4i2.195
Ivanov, V., Kruglov, A., Masyagin, S., Sillitti, A., & Succi, G. (2020). Open Source Systems: 16th IFIP WG 2.13 International Conference, OSS 2020, Innopolis, Russia, May 12-14, 2020, proceedings. Springer Nature. https://doi.org/10.1007/978-3-030-47240-5
Jüttner, U., et al. (2003). Supply chain risk management: Understanding the business requirements from a practitioner perspective. The International Journal of Logistics Management, 14(1), 120-141. https://doi.org/10.1108/09574090510617385
Khan, S. K., Ahmed, S., & Rashid, A. (2021). Influence of social media on purchase intention and customer loyalty of generation Y with the mediating effect of conviction: a case of Pakistan. Pakistan Journal of International Affairs, 4(2), 526-548. https://doi.org/10.52337/pjia.v4i2.207
Khan, S. K., Rashid. A., Benhamed, A., Rasheed, R., & Huma, Z. (2023b). Effect of leadership styles on employee performance by considering psychological capital as mediator: evidence from airlines industry in emerging economy. World Journal of Entrepreneurship, Management and Sustainable Development, 18(6), 799-818. https://doi.org/10.47556/J.WJEMSD.18.6.2022.7
Khan, S., Rasheed., R., Rashid, A., Abbas, Q., & Mahboob, F. (2022). The Effect of Demographic Characteristics on Job Performance: An Empirical Study from Pakistan. Journal of Asian Finance, Economics and Business, 9(2), 283-294. https://doi.org/10.13106/JAFEB.2022.VOL9.NO2.0283
Khan, S., Rashid, A., Rasheed, R., & Amirah, N. A. (2023a). Designing a knowledge-based system (KBS) to study consumer purchase intention: the impact of digital influencers in Pakistan. Kybernetes, 52(5), 1720-1744. https://doi.org/10.1108/K-06-2021-0497
Lin, C.-T., Chiu, H., & Chu, P.-Y. (2006). Agility index in the supply chain. International Journal of Production Economics, 100(2), 285-299. https://doi.org/10.1016/j.ijpe.2004.11.013
Lasi, H., Fettke, P., Kemper, H.-G., Feld, T., & Hoffmann, M. (2014). Industry 4.0. Business & Information Systems Engineering, 6(4), 239-242. https://doi.org/10.1007/s12599-014-0334-4
Manuj, I., & Mentzer, J. T. (2008). Global supply chain risk management strategies. International Journal of Physical Distribution & Logistics Management, 38(3), 192-223. https://doi.org/10.1108/09600030810866986
Mithas, S., et al. (2005). Impact of logistics innovations on revenue, profitability, and customer relationships. Journal of Business Logistics, 26(1), 113-147. https://doi.org/10.1002/j.2158-1592.2005.tb00196.x
Morellet, N., Gaillard, J.-M., Hewison, A. J. M., Ballon, P., Boscardin, Y., Duncan, P., Klein, F., & Maillard, D. (2007). Indicators of ecological change: new tools for managing populations of large herbivores. The Journal of Applied Ecology, 44(3), 634-643. https://doi.org/10.1111/j.1365-2664.2007.01307.x
Rasheed, R., & Rashid, R. (2023). Role of service quality factors in word of mouth through student satisfaction. Kybernetes, In press. http://dx.doi.org/10.1108/k-01-2023-0119
Rasheed, R., Rashid, A., & Ngah, A. H. (2024). Role of Leadership Styles to Foster Innovative Capabilities and Green Purchasing. Journal of Global Operations and Strategic Sourcing, In press. https://doi.org/ 10.1108/JGOSS-05-2023-0047
Rasheed, R., Rashid, A., Amirah, N. A., & Afthanorhan, A. (2023). Quantifying the moderating effect of servant leadership between occupational stress and employee in-role and extra-role performance. Calitatea, 24(195), 60-68. https://doi.org/10.47750/QAS/24.195.08
Rashid, A. & Rasheed, R. (2022). A Paradigm for Measuring Sustainable Performance Through Big Data Analytics–Artificial Intelligence in Manufacturing Firms. Available at SSRN 4087758. https://doi.org/10.2139/ssrn.4087758
Rashid, A. (2016). Impact of inventory management in downstream chains on customer satisfaction at manufacturing firms. International Journal of Management, IT and Engineering, 6(6), 1-19.
Rashid, A. Rasheed, R., Rahi, S., & Amirah, N. A. (2024b). Disruptive Factors of Vendor-Managed Inventory in the Manufacturing Industry. Supply Chain Forum: An International Journal, In press. https://doi.org/10.1080/16258312.2024.2330913
Rashid, A., & Amirah, N. A. (2017). Relationship between poor documentation and efficient inventory control at Provincial Ministry of Health, Lahore. American Journal of Innovative Research and Applied Sciences, 5(6), 420-423.
Rashid, A., & Rasheed, R. (2023). Mediation of Inventory Management in the Relationship between Knowledge and Firm Performance. SAGE Open, 13(2), 1-11. https://doi.org/10.1177/21582440231164593
Rashid, A., & Rasheed, R. (2024). Logistics Service Quality and Product Satisfaction in E-Commerce. SAGE Open, 14(1), 1-12. https://doi.org/10.1177/21582440231224250
Rashid, A., Ali, S. B., Rasheed, R., Amirah, N. A. & Ngah, A. H. (2022a). A paradigm of blockchain and supply chain performance: a mediated model using structural equation modeling. Kybernetes, 52(12), 6163-6178. https://doi.org/10.1108/K-04-2022-0543
Rashid, A., Amirah, N. A., & Yusof, Y. (2019). Statistical approach in exploring factors of documentation process and hospital performance: a preliminary study. American Journal of Innovative Research and Applied Sciences, 9(4), 306-310.
Rashid, A., Amirah, N. A., Yusof, Y., & Mohd, A. T. (2020). Analysis of demographic factors on perceptions of inventory managers towards healthcare performance. The Economics and Finance Letters, 7(2), 289-294. https://doi.org/10.18488/journal.29.2020.72.289.294
Rashid, A., Baloch, N., Rasheed, R., & Ngah, A. H. (2024a). Big Data Analytics-Artificial Intelligence and Sustainable Performance through Green Supply Chain Practices in Manufacturing Firms of a Developing Country. Journal of Science and Technology Policy Management, In press, https://doi.org/10.1108/JSTPM-04-2023-0050
Rashid, A., Rasheed, R., & Amirah, N. A. (2023). Information technology and people involvement in organizational performance through supply chain collaboration. Journal of Science and Technology Policy Management, In press. https://doi.org/10.1108/JSTPM-12-2022-0217
Rashid, A., Rasheed, R., & Amirah, N. A., & Afthanorhan, A. (2022b). Disruptive factors and customer satisfaction at chain stores in Karachi, Pakistan. Journal of Distribution Science, 20(10), 93-103. https://doi.org/10.15722/jds.20.10.202210.93
Rashid, A., Rasheed, R., & Ngah, A. H. (2024d). Achieving Sustainability through Multifaceted Green Functions in Manufacturing. Journal of Global Operations and Strategic Sourcing, In press. https://doi.org/10.1108/JGOSS-06-2023-0054
Rashid, A., Rasheed, R., Amirah, N. A., Yusof, Y., Khan, S., & Agha, A., A. (2021). A Quantitative Perspective of Systematic Research: Easy and Step-by-Step Initial Guidelines. Turkish Online Journal of Qualitative Inquiry, 12(9), 2874-2883. https://www.tojqi.net/index.php/journal/article/view/6159/4387
Rashid, A., Rasheed, R., Ngah, A. H., Pradeepa Jayaratne, M. D. R., Rahi, S. & Tunio, M. N. (2024c). Role of Information Processing and Digital Supply Chain in Supply Chain Resilience through Supply Chain Risk Management. Journal of Global Operations and Strategic Sourcing, In press. https://doi.org/10.1108/JGOSS-12-2023-0106
Samvedi, A., & Viswanadham, N.(2013). Supplier selection based on supply chain ecosystem, performance and risk criteria. International Journal of Production Research, 51(21), 6484-6498. https://doi.org/10.1080/00207543.2013.825056
Sanchez-Rodrigues, V., et al. (2010). Logistics risk management strategies: A comparative study of manufacturing firms. International Journal of Production Economics, 127(1), 13-26. https://doi.org/10.1016/j.ijpe.2010.02.013
Sánchez-Rodríguez, E., Moreno, D. A., Ferreres, F., Rubio-Wilhelmi, M. del M., & Ruiz, J. M. (2011). Differential responses of five cherry tomato varieties to water stress: Changes on phenolic metabolites and related enzymes. Phytochemistry, 72(8), 723-729. https://doi.org/10.1016/j.phytochem.2011.02.011
Sawik, T. (2013). Selection of supply portfolio under disruption risks. Omega, 41(2), 259-269. https://doi.org/10.1016/j.omega.2012.05.003
Sodhi, M. S., & Lee, L. H. (2007). An analysis of sources of risk in the consumer electronics industry. Journal of the Operational Research Society, 58(11), 1430-1439. https://doi.org/10.1057/palgrave.jors.2602410
Wang, M. (2018). Impacts of supply chain uncertainty and risk on the logistics performance. Asia Pacific Journal of Marketing and Logistics, 30(3), 689-704. https://doi.org/10.1108/apjml-04-2017-0065
Wang, M., Asian, S., Wood, L. C., & Wang, B. (2020). Logistics innovation capability and its impacts on the supply chain risks in the Industry 4.0 era. Modern Supply Chain Research and Applications, 2(2), 83-98. https://doi.org/10.1108/mscra-07-2019-0015
Waters, D. (2011). Supply chain risk management: Vulnerability and resilience in logistics. Kogan Page Publishers.
Youngdahl, W. E., & Loomba, A. P. S. (2000). Service‐driven global supply chains. International Journal of Service Industry Management, 11(4), 329-347. https://doi.org/10.1108/09564230010355368
Published
How to Cite
Issue
Section
Copyright (c) 2024 South Asian Journal of Operations and Logistics
This work is licensed under a Creative Commons Attribution 4.0 International License.