NAWAZ, N. Impact of TQM on operational, logistical and quality performance with a moderating role of reverse supply chain. South Asian Journal of Operations and Logistics, [S. l.], v. 3, n. 2, p. 224–246, 2024. DOI: 10.57044/SAJOL.2024.3.2.2439. Disponível em: http://journal.sagpb.com/index.php/SAJOL/article/view/103. Acesso em: 7 sep. 2024.